Shipping policy

All orders are fulfilled directly from our supplier's warehouse and shipped to you internationally. Because of this, please allow the timelines below rather than the faster domestic shipping you may be used to.

Processing Time

Orders are processed and handed off to our shipping carrier within 1-3 business days of purchase.

Shipping Time

Once shipped, delivery typically takes 12-25 business days (roughly 2-4 weeks), depending on your location and local customs processing. You will receive a tracking number by email as soon as your order ships so you can follow its progress.

Shipping Cost

Shipping is free on all orders over $50. Orders under $50 are charged a flat shipping rate at checkout.

Customs and Import Duties

Depending on your country, your order may be subject to import duties or taxes charged once it reaches your destination. These charges are the responsibility of the customer and are not included in your order total or shipping cost, as we have no control over these fees.

Delays

Occasionally, shipments may be delayed by customs processing, weather, or carrier volume beyond our control. If your order is taking significantly longer than the timeframe above, contact us at hello@needforsleep.us and we'll look into it.